Returns & Exchanges
We want you to love every piece you purchase from Naturaltein, but if you are not completely satisfied, we offer a 30-day hassle-free return and exchange policy for all unworn apparel. All items must be returned in their original condition with tags attached to ensure a full refund to your original payment method.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in the original shipping box or any secure mailing bag, ensuring all original fashion tags and labels are intact.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing